Kodak Batteries K700c2 Ni-Mh Aa/Aaa Rapid Car Chargr

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I bought this last year for our vacation in Europe. It did everything I wanted. We took something like 1800 pictures in 10 days and never faced a dead battery. While we used one set of batteries, this sat in the rental car charging the other set. Perfect. Good value too.

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It fits nicely in my camera case so when I'm on the go I can always have charged batteries.

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Received this model car charger as a gift along with a wall charger, case & Kodak camera. Unfortunately I had assumed it would work like the other items which did work, but when I finally needed this item on a trip it did not work at all. It has a 1 year warranty & I was able to get the sales receipt & have all the original packaging...but what Kodak does not tell you is they honor the warranty only if you mail it all back in at your own expense. For an item which costs under $10 it hardly seems fair with gas & postage prices the consumer should have to pay all the costs to ship a brand new defective item back to a company. Purchased from a mortar store I have been unable to find this item in my area stores so I would be able to return it with out having to shell almost what it is worth to ship back & though I have repeatedly requested Kodak to send me a return shipping label it's been to no avail. Nope...though not stated in the warranty I am told "I must shoulder the shipping & handling costs!" Guess the "valued" customer is just out of luck! The store it was purchased from no longer carries it (might it be because there were too many problems with the quality??) & told me to directly contact Kodak for service. I am afraid I am old enough to remember real customer service provided by companies... including return shipping labels for defective products ...so for me Kodak's "customer service" has a lot to be desired and I certainly have recommended to family & friends that their products no longer be purchased. I myself am tired of companies who make promises & are more than willing to take your $$, but then after the sale are not willing to stand whole heartedly behind their products! Certainly a customer should not have to dig in his pocketbook to have a brand new item fixed or replaced when defective! E-mailing brought cookie cutter responses & when this was pointed out to a CS rep by phone, they could of cared less. I know I will be wary in the future to purchase any product associated with Kodak....funny how Kodak is willing to lose trust in their reputation & future sales over a low $ item...so much for service! You would think in the current economic climate, with consumers making fewer luxury item purchases, big companies such as Kodak would be much more concerned about how their customer is treated & views the company. It's not that I can't afford it...for me it's totally the principle of having to pay to ship a brand new unused defective item back which sells for only a bit more than what it would cost to ship!