Koolatron P9 Traveler III 9.8-Quart Electric Cooler/Warmer, Grey

• Electric cooler/warmer with 12 volt car plug-in for DC use on the road
• Cools and warms food, medicines, photographic materials, beverages
• Cools to 22°C (40°F) below ambient temp; heats to 57°C (135°F)
• Holds up to 9.8-quarts; measures 9 by 17-1/2 by 15 inches
• Ideally suited to the individual traveler
• Perfect solution for transporting heat-sensitive items
• Dome lid for increased capacity
• Shoulder strap features wide anti-slip pad for extra carrying comfort
• Made in Canada

bought this cooler as a gift for my husband. he is on the road all day and tired of drive-thru. he was using a regular cooler and the ice packs just wouldn't keep drinks cool all day on the blistering hot days. my husband loves this electric cooler. he does not pre-chill the cooler before packing it, but all food and drinks placed in the cooler are pre-chilled. he does not have to add ice packs, the cooler does the job. my husband's only negative comment is he wishes the power cord was a little longer.

1st cooler was received damaged, but i called customer service and i had the replacement in 3 days. no cost to customer to return the damaged one.

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Very disappointed in this product. The first time I used it the plastic hinge on the lid became distorted. The lid is difficult to open.

The instructions was a single page and though written in English, were not clear. It took me a while to figure out how to make it cool or warm. It stopped cooling after one use and I had it plugged in correctly.

The provided strap was unattached. No Instructions were included on how to attach the strap. Also, the strap is a cheaper version of what is displayed on the packaging.

I'll go back to my old ice cooler.

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They really need to have thermostats on this. That said, it works, it works well, and it does what the advertisement says it will.

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This cooler is a great product, no problems w/ the quaility of it. It was smaller than what I needed. I made several attempts to return & exchange for a larger model. I requested 3 times a return thru email ( as directed). With no reponse from the shipper. Extremely dissapointed with customer service!

First off, the cooler is quite small, I own a 26qt Koolatron that cost almost the same, and puts this one to shame. Sure it says 9.8qt, but it sure doesn't hold that much considering the contents you add, will be of different sizes and shapes. If you don't put your cold items inside already chilled, it will be at least 3-4 hours to reach proper temp. Do yourself a favor and buy the bigger 26qt. I can't comment on the heating aspect since I did not use that, so I gave it a 3 star instead of lower.