Optima Batteries D27M BlueTop Group 27 Marine Battery

• Pure lead spiralcell design allows for lead to be used in its purest form
• Spiralcell technology for superior vibration resistance and extended life
• Solid cast cell connections for increased durability and maximum plate height
• Tightly compressed cells for added vibration resistance
• This item is not for sale in Catalina Island

Battery arrived very quickly. Used it to power the trolling motor for my 5-person Intex inflatable. Took it out on the bay just this one and only time, and the power ran out, leaving me anchored in the middle of the bay. Friends came out in a speed boat to rescue me.

Tried to recharge this battery, but the charger I bought from Amazon with the battery began to overheat. The next day I brought it in to the local Optima dealer. They put the battery on the charger/diagnostic machine for 69 minutes, after which it failed the test. Zero cranking amps and a recommendation to REPLACE. The Optima dealer is unable to order a replacement as this battery is no longer available from their supplier.

Amazon will not accept returns for this battery. Amazon says to return it to the dealer, but the dealer can't do anything about it. I spoke with Optima on the telephone, and they are sorry I am going through this, but since Amazon is not an authorized seller, Optima cannot help me either.

So, Amazon has my $175, and there is no customer service to reason with. I had to spend another $90 at a local warehouse store for a real, working battery with a real working warranty. I wish you all a better experience than I had. After years and years buying from Amazon, I will not be back.

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My research makes me wonder where Amazon is getting these batteries. Below is the email I got from Optima customer service when I inquired about their warranty. Thought other buyers would find the information helpful. Amazon has a better price but you are taking a chance that nothing goes wrong with the battery. Good luck.

Hello Ted

Below is a link to this battery on Optima Batteries Direct.

http://shop.optimabatteries.com/products/productdetail/Optima+Batteries+8027-127+D27M+27+BlueTop+Marine+Deep+Cycle+Starting/part_number=D27M/1737.0.1.1.62466.0.0.0.0?s=part_number&part_number_d=ASC&part_number_c=part_number&t=1&i=all&

Before purchasing from any other online resource, please ensure the dealer is in compliance with our recommended customer service requirements.

Unfortunately Amazon is not an authorized dealer. Warranties are typically handled by the original retailer however Amazon does not handle warranties after 30 days. You can't just take the battery to any Optima retailer for warranty service because they have their own internal corporate policies that will not allow them to warranty a battery they didn't sell. In cases like this we have to go through a distributor for testing and charging and in some case charging fees apply. This could require some travel on your part. They do require that you leave the battery at least overnight for testing and charging. If they are unable to replace the battery we would have to make arrangements to have one shipped to you.

OPTIMA-authorized online retailer requirements:

§

§ Ship Optima products in approved shipment packaging

§ Answer a toll free service phone number during business hours

§ Adhere to and honor the Optima factory warranty policy [pdf]

§ Provide an in-house warranty program

If

If you are considering an Amazon as your online dealer, they have not agreed to our consumer service requirements.

For same-day purchases and service we recommend visiting your nearest OPTIMA retailer, as online purchases can take multiple days to arrive. Likewise, in the event that product support service is needed, online purchases must be shipped back to the original seller and can take several days to be processed and returned.

Thank you,

Mary Jo

Optima Customer Service

Read Best Reviews of Optima Batteries D27M BlueTop Group 27 Marine Battery Here

These batteries are the best on the market. I like that they are maintenance free, especially the ones that are not easily accessible on my boat. I love Amazon because one battery was delivered dropped by the shipper, box broke. Amazon quickly sent me out another one. I just replaced the two batteries I ordered this past weekend. All worked just fine and easily cranked over my twin Honda 4 Stroke 130s. The sea trial will begin in a few weeks and if all looks good electronically, I will be confident to venture out 25 miles into the Gulf and not worry if my batteries will live or die out there. These batteries replaced my old West Marine Dual Purpose 12 volt batteries. The strength of these are twice as much as my old batteries. This gives me twice as much power and time when out there running stereo FF and GPS etc.

I would highly recommend ordering these Optima Batteries especially for rough outdoor use.

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I purchased two of these 11 months ago. One has failed and surprise, no local dealers will honor the warranty. I am contacting Optima, but am not optomistic given what I've read online about this situation.

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I thought I did a good deal, but unfortunately I was wrong (or perhaps just unlucky?).

I purchased this to use when camping, where I have a 12V Coleman cooler, which I wanted to run on battery power during night time and then recharge battery in the daytime.

Unfortunately this operation seemingly was too hard on the battery, as one cell collapsed after 5 charges.

I'm sure Amazon would have replaced the battery immediately, but unfortunately I have it in Costa Rica.